Agency owners can focus on ‘protecting staff’ with video viewings

Posted on Monday, January 18, 2021

With the latest guidance issued by the government explicitly advising agents, buyers and sellers that more activity should be done online, with initial viewings done virtually where possible, video tours are now more important than ever before, according to Holofy Spaces.

The company says that by prioritising video viewings, agencies can continue to help people move home during a difficult and uncertain time, while also protecting staff.

In recent days, scrutiny on whether agents should be allowed to continue in-person viewings has intensified, with research revealing that more than half of surveyed agents feel their workplace is not Covid-secure.

“The spotlight on the property market and physical viewings in particular has been ramping up in recent days as the rate of Covid-19 cases continues to rise,” said Eduard Cristea, co-founder of Holofy Spaces.

He continued: “Although in-person viewings can still take place, there is a chance they could be restricted soon so agents must make sure they have the processes in place to seamlessly switch to a completely virtual service.

“By prioritising video tours and protecting staff, agency owners can keep morale and productivity high during what is set to be a challenging few weeks.”

Cristea, who claims his app enables agents to create video tours in about 20 minutes, added: “Thanks to this technology, agents can now offer a more efficient and seamless viewing process. The use of video tours can help to improve team morale and provide staff with more time to focus on managing clients rather than travelling to viewing appointments.”


via Property Industry Eye