Drivers & Norris won Gold Award for Lettings Agency of the Year (Small)

Posted on Tuesday, November 30, 2021

PRESS RELEASE: 26th November 2021

NOVEMBER 2021 FOR FURTHER INFORMATION, PLEASE CONTACT GRANT LEONARD, PUBLISHING DIRECTOR: 0844 745 3100 The Negotiator Awards 2021 – celebrating excellence in agency. 

  • Winners from 33-category shortlist announced at gala dinner on 26th November, Grosvenor House
  • ‘Property party of the year’ hosted by comedian Rob Beckett
  • Organised by the industry’s only trade magazine, The Negotiator
  • Details on the Awards sponsors can be found at sponsors-2021/

London’s premier venue, The Grosvenor House Hotel on Park Lane in Mayfair, London, gave a very warm welcome to over 1000 guests from every corner of the UK on Friday evening for The Negotiator Awards 2021, presentation ceremony and gala dinner. Sadly 2020 saw the Covidrelated postponement of the Awards, but this year the event returned – stronger than ever. Proudly supported by Under the Hammer, Kerfuffle and a wider group of category sponsors, The Negotiator Awards is the leading awards programme for estate and letting agents in the UK and their suppliers.

This year saw a record entry to the Awards, which is astonishing against the pandemic backdrop. The entries too were of particularly high standard this year with outstanding efforts in the bigger classes, such as Small Estate Agency of the Year. New Agency of the Year and Rising Star were also both heavily subscribed and hard fought – a great positive, which shows there is new blood in the industry and a wave of new talent coming through. The quality and stories within the Community Champion category and the newly created Sustainability category really demonstrate that this is an industry that thinks bigger and considers their impact and how they can benefit the people and places around them.

The Negotiator presented Mark Hayward with the Lifetime Achievement Award in recognition of his outstanding contribution to the property industry in a career spanning five decades.

Hosted by TV presenter, comedian and celebrity, Rob Beckett, the 33 categories were awarded, with trophies and commendations handed to 77 agencies and suppliers. Rob was joined on stage by The Negotiator Publishing Director, Grant Leonard. After announcing the 2021 winners he said, “this has been a great evening of excitement and celebration, seeing the best in the business

recognised and rewarded after such turbulent times. The significance and importance of the Awards should not be underestimated, they prove that the industry is thriving and positive, and we can’t wait to see what success 2022 brings”.

He continued, ““I’d like to thank all the sponsors for their support of this year's awards, our judging panel for their time and expertise and most importantly a huge thank you to all our entrants, whether they were lucky on the night or not, you should all be proud of your resilience and efforts over the last year – we are delighted to be part of such an innovative and passionate industry – we can’t wait to do it all over again next year”

Whether winners or runners-up, The Negotiator Awards, once again, lived up to its reputation of the Property Party of the Year.

The Awards followed The Negotiator Conference & Expo where over 400 agents listened to opinions and advice from 24 expert speakers and industry leaders, including ITV Political Editor Robert Preston, while also networking with some of the industry’s most innovative suppliers.

Across the day and evening the event proved itself once again, to the biggest, best-supported and quality event for estate and letting agents in the UK.

The Gold winners are listed below, and for a full list of Gold, Silver, Bronze and those who missed out but were Highly Commended by the judges, go to: awards/the-negotiator-awards-2021-winners-and-finalists


Gold winners

Sponsored by

Community Champion of the Year

Pygott & Crone


Marketing Campaign of the Year

 Hat and Home


Website of the Year

 Foundation Estate Agents

Art Division

Employer of the Year

 Miles & Barr Group

The Mistoria Group

New Agency of the Year

 Hat and Home


Residential Auction Service of the Year

 SDL Property Auctions

Under The Hammer

Property Management Company of the Year

 Galley Properties


Property Management Department of the Year

 Encore Estate Management


Land & New Homes Specialist of the Year



Sustainable Agency of the Year

 Propology Boutique Properties

Just Move In

Supplier of the Year - Technology (Apps)

 The Lettings Hub


Supplier of the Year - Technology (Agency Software)



Supplier of the Year - Products & Services (Marketing)



Supplier of the Year - Products & Services (Business)

 FCS Compliance

Under The Hammer

Supplier of the Year - Professional Support

 Newport Land and Law Ltd

Under The Hammer

Regional - North East & North West

 Normie & Company


Regional - Yorkshire & The Humber

 Day & Co


Regional - East Midlands & West Midlands

 BuckleyBrown Estate Agents


Regional - East of England



Regional - London



Regional - South East

 Hat and Home


Regional - South West

 Absolute Sales & Lettings


Regional - Scotland

 Umega Lettings


Regional - Wales

 Archer & Co


Regional - Northern Ireland

 Colin Graham Residential


Hybrid Agency  of the Year


Global 4 Communications

Lettings Agency of the Year (Small)

Drivers & Norris


Lettings Agency of the Year (Medium)

 Umega Lettings


Lettings Agency of the Year (Large)



Estate Agency of the Year (Small)

 Galley Properties

Auction House UK

Estate Agency of the Year (Medium)

 BuckleyBrown Estate Agents

Property Deals Insight

Estate Agency of the Year (Large)

 Bradleys Estate Agents

Under The Hammer

Rising Star of the Year

 Thea Carroll


Lifetime Achievement Award

 Mark Hayward


For comment, contact Grant Leonard on 0844 745 3100,

To discuss exhibitor and sponsorship opportunities for the 2022 Awards please contact: Richard Rowe on 0844 745 3102,

To find out more about entering the 2022 Awards please email


About The Negotiator

The Negotiator Awards and The Negotiator Conference & Expo are organised and run by Propertydrum Ltd, the publisher of the only printed and digital trade magazine for estate and letting agents – The Negotiator – and the leading website The Negotiator magazine has published continuously for 35 years. The Negotiator Awards has been running annually since 2008 and has involved thousands of agencies and suppliers over the years. This year the entries have equalled the record-breaking entry of 2019, pre-Covid. The Awards presentation is one of the industry highlights of the year, which, in 2019 was attended by 900 guests, at Grosvenor House, Park Lane, London, hosted by comedian and TV star, Tom Allen. The Awards is preceded by the key networking event and industry exhibition, The Negotiator Conference & Expo, which takes place during the day of the awards also at Grosvenor House.